FAQ / How do I view incoming and outgoing call rates?

Check outgoing call rates in Spikko App by:

  • Open Spikko App
  • Push the “Menu” icon (3 horizontal lines)
  • Select “Rates”
  • Select “Outgoing Calls”
  • Choose the country in which you are interested in pricing

 

Check incoming call rates in Spikko App by:

  • Open Spikko App
  • Push the “Menu” icon (3 horizontal lines)
  • Select “Add/Manage Numbers”
  • Select the line whose information you wish to view
    • Do not press near the “i”.
      • This takes you to line subscription information.
  • Your incoming call price is listed after the sentence:
    • “The price of incoming calls is…”

 

Check incoming call rates on the Spikko website by:

  • Going to the Spikko pricing page
  • Enter the country from which you are calling:  “Receive calls in”
    • For proper pricing, input your phone number

 

Check outgoing call rates on the Spikko website by:

  • Going to the Spikko pricing page
  • Enter the country you wish to call under “Receive calls in”
    • For proper pricing, insert the number you wish to dial

 

Please note:

  • Outgoing calls using Spikko’s “Callback Service” are priced as:
    • Price of an incoming call + Price of an outgoing call
  • Price per minute will be automatically calculated on Spikko App
    • Input the number you wish to call
    • Outgoing call price will be listed after, “Price per minute:”
    • This includes any “Callback Service” fees

FAQ